Below average service

Peter Steven's from Mossel Bay Toyota and Toyota South Africa refuse to pay for and replace the Radio of the Toyota Fortuner we recently bought from them. I picked up the vehicle and signed for it because we had already waited for more than 4 months to get it and then when it eventually arrived I noticed the crack after picking up the vehicle and I thought it was a plastic, but upon closer inspection I noticed it was a crack and my wife immediately took the vehicle to Toyota and they were rude to her and just assumed she cannot speak English and wanted a cleaner to speak to her and this is something I addressed. Now after over a month they say Toyota fortuner worth 490 000 Toyota PFR2*** was registered and Toyota customer care couldn't help the lady by the name of Morgan Siden said we shouldn't have signed for the papers that's the explanation we are getting. We have been Toyota Customers for over ten years and this is the greatest form of disrespect we have ever received. I Thembelephi Buda cellphone number *** feel like I would not be this disrespected if I was a white customer infact I for all I care you can take the car and keep your business for all I care