1 reviews | Active since Jul 2015
Bad sevice
<p>The 17th Nov I called Toyota in Kuilsriver to schedule an annual service for my car for the 23rd Nov. I also requested to please let someone call me for an extended warranty plan.</p> <p>On the 23rd my car went in for his service and I told the Sales person that Deno did not call me with regards to the extended warranty plan. She made a note saying she will let her know that she must return my call. I'm still waiting on Deno to call me back!</p> <p>I received a call from a lady that works at Toyota Kuilsriver, who asked me to rate the service and told her that they did not refill the anti-freeze container and I would like to know if they shouldn’t have refilled it. She confirmed that she will email me a dissatisfactory report and that the service manager will call me.</p> <p> I'm still waiting on that call as well.</p> <p>I finally gave up on Kuilsriver and decided to call Toyota in N1 city. I spoke to Jo that took all my details and told me he will come back to me. I had to call him back twice to hear if he forgot about me.</p> <p>Today, 1st Dec i got a call from another guy at N1 Toyota (can’t remember his name) that just gave me a number for a call centre that I must call. Only to find out that it's actually MFC and not part of Toyota. He didn’t even explain why ‘Toyota’ cant assist me with the warranty plan.</p> <p>I think their service sucks. Quick and very eager to sell you the car but if you need their assistance afterward it seems like it’s a huge responsibility for them. I really thought I’d get better advice and service from this</p>
