Bad service delivery

Toyota South Africa very unreliable to assist with complaints for their dealerships. Car was ordered on 25 September and paid for in full on 27 September to Lichtenburg Toyota. Very unreliable sales person named Kobus contacted us and said the car is no more available but will have one ready on 3rd October. Needles to say he and the Manager Christo Cronje did not stick to any promises of updating on progress of receiving the vehicle. We had contacted Toyota South Africa on 4 Oct and Collin promised to get back to us. Today is the 10 and we had to contact Toyota Lichtenburg again yesterday for feedback and yet again Kobus promised feedback. None given. Today we contacted Toyota South Africa again and spoke to Prudence or Precious who promised that Collin will get back to us. This looks like a big **** and we are being inconvenienced with excuses and no feedback. This is the worst service ever from Toyota after being a loyal customer for very long....... fact of the matter is that Manager Christo at Lichtenburg Toyota is not taking his customers serious as he had not once contacted us for any feedback. When Kobus was asked if he is having memory loss as he is not sticking to his commitments to phone back customers he immediately wanted to cancel the deal and pay back the full purchase price. Really what kind of a sales person are you? Needless to say we are still waiting. Hopefully a refund will be done on interest as they are having the full purchase price since 27 Sept. Please think twice before you support Lichtenburg Toyota.... service not good.....