Bad customer service

On the 27September 2017 I took my car for clutch repairs in the morning at 1:30 I was given a quote which I didn't have so problem paying for. Later that afternoon I called to find out how far have they done they said they are waiting for the part,the next day I called again to find out if I will be able to get my car they said no which I understood.I was expecting them to inform me about the car no one bothered to inform me about anything I called again on Friday they said it might be ready I waited for their correspondence no one bothered to do so late in the afternoon after work I tried calling they were closed and no informed about anything .On Saturday I called they said it's was finished on Friday I ask why didn't you call me I informed the management that I am working and will be late before he heard my story he dropped the phone on me.later after work at 2:30 there were all gone and still no one bothered to inform me about the transport or my car ,on Monday I had to hire a car to take me to Soweto Toyota as I was about to pay they said I should do an EFT payment I said I can't if they don't allow to pay using my bank card I'll call hello Peter they changed the story and I managed to pay . I'm so disappointed with their service and so tromatized by the treatment I got from them even when they apologized you could tell they don't care a damn especially the manager he gave an attitude which made me feel like I am not a loyal customer who bought three cars from them I will never ever go to their dealership and would like people to know about their bad service.