Bad attitute and overall bad service.

My car has a problem with the brakes and so I booked my car in yesterday (17/03/2015) at Rivonia Toyota. Margaret Maseko, the service advisor, advised after the diagnosis all the issues picked during analysis. She failed to communicate the exact problem regarding my initial issue (brakes). And so I opted to only fix the brake pads and deal with the rest later. I test drove my car after the fix and still had an issue. This morning I called Rivonia Toyota and asked to speak to Margaret Maseko to get my issue resolved. She impatiently mentioned that the other problems are related to my initial issue and that I didn't understand what she said yesterday. Granted, but I then explained that it was a clear miscommunication. After that and I quote, \Sir