**************

A few weeks ago I went into the Toyota Halfway Fourways looking for a car for my business , that was the biggest and I mean the mistake I have ever done in my life. I have never in my life come across a such disrespectful , Rude and ****** people like that.

The first person to attend to me was a sales person by the name of Hendriko he seemed very nice , we went on a test drive and I told him that I will be taking the car I will come and see him tomorrow with everything I need with me, I came back the following day he was not around I was than assisted by lady by the name of Lizzy she was very rude from the on set I could see that he is underestimating me I couldn't tell what she was underestimating based on ok I gave her a chance to continue with the sale so I did everything with her , came back the following day to request feedback because everything was done I was with my wife and son on that day I got to the dealership as she was about to leave , I went to her and said "Lizzy I've been to a lot of dealerships and never in my life had I have to run after a sales person, you guys don't call , email , nothing" she screamed at me in front of my wife and child she said what more do you want me to do.

I left very furious and came back the Monday and asked to speak to the dealer principle , I was able to speak to him and he referred me to a different sales person and assured me that this kind of behavior is very usual and he will deal with it , I went ahead and bought the car from them "Brand New " after collection of the car I discovered that the Wifi in the car doesn't work so I went back to the dealer and told them about this issue they escalated the matter back Netstar and an email conversation of the query was created , I booked an appointment with Netstar For Monday the 19th Apr 2021 and netstar said they would have a Tec available at Toyota Four ways I drove to the dealer very early in the morning, i was advice to look for Kyle Evans I asked for him at reception while I was waiting for him in the waiting area he came I explained to her what was happing , at first i could see that this guy doesn't want to help me but he went ahead and took my car keys and I left for work during the day I waited for a call or something the whole day went by and my car spent a night at the dealer and no one even had the mind to just pick up the phone and let me know what is going on as a customer , Morning came and still no call from these people I requested uber to dealer and found my car in the exact same spot where I left it , I asked Mr Evans why he did not call me to notify me of the progress of the matter he simply said " I forgot " I was shocked.

This is poor poor customer service and worst of them all its ************** I don't know is it the color of my skin or what but this tops it when it comes to poor customer service and it is very sad.