NPS Score
0
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Toyota Halfway Fourways
How is Toyota Halfway Fourways rated on Hellopeter?
Hellopeter has tracked Toyota Halfway Fourways across 26 reviews. Toyota Halfway Fourways hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Toyota Halfway Fourways? Write a review to help others decide.
Recent reviews (3)
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Share Your Experience1 reviews | Active since Feb 2018
Custom rim damaged during service
I have take my car to Halfway Toyota Fourways for service for the last 3 years. It’s usually a pleasant experience. However, this time I got an impact alert while the car was at the service centre. I struggled to get hold of my technician, but eventually when I did he confirmed that everything was okay. But, a week after the service I noticed that my back rim had been damaged. Nobody had bothered to let me know when I picked up my car, they just left me to figure it out by myself. I logged a complaint, and it’s been almost a week. There has been no attempt to contact me. I didn’t think they’d ever deliver such terrible customer service.
1 reviews | Active since Feb 2018
Custom rim damaged during service
I have take my car to Halfway Toyota Fourways for service for the last 3 years. It’s usually a pleasant experience. However, this time I got an impact alert while the car was at the service centre. I struggled to get hold of my technician, but eventually when I did he confirmed that everything was okay. But, a week after the service I noticed that my back rim had been damaged. Nobody had bothered to let me know when I picked up my car, they just left me to figure it out by myself. I logged a complaint, and it’s been almost a week. There has been no attempt to contact me. I didn’t think they’d ever deliver such terrible customer service.
1 reviews | Active since Jun 2016
SOLD my vehicle!!!
I enquired about a demo Toyota Hilux, and the salesperson confirmed that the vehicle was still available. When I wanted to view the vehicle on Monday, I was informed that it was currently out. I explicitly confirmed that I wanted the vehicle and requested that it not be sold, and I further asked that the purchase documentation be initiated. After the salesperson went silent and failed to send any documentation or request the required information from my side, I drove from Witbank to the dealership to speak to him in person. I was then informed that the vehicle had been sold and that he was unaware of this. This is unacceptable. How can sales representatives not know the status of vehicles they are selling, especially after confirming a customer’s intent to purchase? To try and “rectify” the situation, I was offered a more expensive vehicle with fewer extras, which is not an acceptable solution. I sincerely hope Toyota South Africa takes note of this experience. Is this the level of service Toyota now considers acceptable? I have been a loyal Toyota customer for many years and currently own nine Hilux bakkies. Experiences like this make one seriously question whether it is time to consider the blue oval instead.
1 reviews | Active since Jun 2016
SOLD my vehicle!!!
I enquired about a demo Toyota Hilux, and the salesperson confirmed that the vehicle was still available. When I wanted to view the vehicle on Monday, I was informed that it was currently out. I explicitly confirmed that I wanted the vehicle and requested that it not be sold, and I further asked that the purchase documentation be initiated. After the salesperson went silent and failed to send any documentation or request the required information from my side, I drove from Witbank to the dealership to speak to him in person. I was then informed that the vehicle had been sold and that he was unaware of this. This is unacceptable. How can sales representatives not know the status of vehicles they are selling, especially after confirming a customer’s intent to purchase? To try and “rectify” the situation, I was offered a more expensive vehicle with fewer extras, which is not an acceptable solution. I sincerely hope Toyota South Africa takes note of this experience. Is this the level of service Toyota now considers acceptable? I have been a loyal Toyota customer for many years and currently own nine Hilux bakkies. Experiences like this make one seriously question whether it is time to consider the blue oval instead.
1 reviews | Active since Mar 2012
Excellen service
Excellent and selfless service from Michelle Botha. She is a true example of personalised customer service. Went out of her way to ensure all has gone smooth, five times in a row that I have been dealing with her when taking my car for service. Keep up the good work
1 reviews | Active since Mar 2012
Excellen service
Excellent and selfless service from Michelle Botha. She is a true example of personalised customer service. Went out of her way to ensure all has gone smooth, five times in a row that I have been dealing with her when taking my car for service. Keep up the good work