Worst service of my life

<p>Soon after buying my first car which was a Toyota and financed via TOYFIN, I got a call from guy in their innovation department to sell me the extended service plan which I took out after getting the terms and conditions. One of the conditions as that if anything were to happen to my car I would receive a refund as it was paid in full. January this year I got in an accident and my car was written off. I made them aware and they said it would get cancelled within 21 working days and I would get my refund. I made the call in February and have been following up since then with no luck. I have been told many times that I would be called back with the progress but none of that has happened. It has made me aware of how quickly this company is if they want your money and when it is time to pay up they are nowhere to be found. I have lost trust for Toyota as a brand because of this. I would not recommend anyone listen to their lies when they sell their products. </p>