MK
Marky K

1 reviews | Active since Jun 2019

03 Jun 2025, 13:59

worst service

i called in requesting for a settlement letter, the call was answered by Joe, who agreed to help me, he promised to send me the letter, after 15mins of not receiving it, i called again, he answered, begged for my pardon, when he realized he spoke to me that recent call,

0
Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply03 Jun 2025, 15:27
Official
Dear Marky Kgole
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
Toyota Financial Services Resolution