Worst assistance ever when paperwork needs to be delivered.

I've been struggling now for days to get my car's paperwork to be delivered to the correct address. Yesterday I was told my paperwork was delivered. When I checked it was delivered back to Westbank in Roodepoort. After 3 different customer care agents the last agent picked up that they did not read my emails stating the delivery address correctly. Now another day gone and no one can tell me my papers whereabouts or how or when I will receive it. People need to speak to people and not machines and then when you do communicate with people they don't read your emails correctly. You never speak to the same person again and need to explain your problems over and over. This is ridiculous and will never make use of Toyota's financial services or refer anyone to make use of them.