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haupt.amy haupt.amy

1 reviews | Active since Jun 2016

02 Apr 2017, 09:08

Vehicle settled - proof of payment sent - account still debited! *******

<p>My Toyota Auris was traded in. Account was settled by dealership who bought the vehicle. I sent proof of payment to TOYFIN and specifically asked that the debit order would NOT go off my account on 1st of April 2017. Surprise surprise, TOYFIN are a bunch of lieing *******! The full debit order has gone off my account EVEN AFTER they assured me that the account had been fully updated!</p> <p> </p> <p>What is wrong with this institution, are you THAT hard up for cash, that you get a settlement AND you have to ***** money from the client who owes you NOTHING!!??</p> <p> </p> <p>I want this money returned to my account IMMEDIATELY!</p>

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply03 Apr 2017, 12:25
Official

Good day,

Thank you for bringing this matter to our attention, allowing us the opportunity to investigate.

We apologise for any inconvenience caused in this matter. To this end a WesBank representative has made contact with you to have the matter resolved .

Regards

WesBank