TS
Tiaan S

1 reviews | Active since Nov 2015

06 Feb 2017, 16:14

Vehicle finance declined

<p>Good day. I app**** for vehicle finance and was declined by Wesbank. The reason for this is that an old gym I used to go to put a judgement on my name. This has been cleared up and I have an email from the regional director of Transunion confirming the judgement has been removed. I have also pulled my latest credit report today and this confirms that the judgement has been removed. I phoned Wesbank today and according to them the judgement is still reflecting. I called Transuion again and they confirmed via SMS and telephone again that the judgement has been removed. Can a manager at Wesbank please check with their systems department why this has not been updated on their side? I really need to purchase a second vehicle. My credit score is now 952</p>

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply09 Feb 2017, 15:59
Official

Dear Tiaan,

We thank you for allowing us the opportunity to investigate your concerns.

We have referred the matter to the relevant finance management and feedback has been provided to you accordingly. Upon a telephonic follow up you confirmed that the query has been resolved holistically.

We trust that you find the above in order

Kind Regards,

WesBank