LM
Lerato M
1 reviews | Active since Feb 2021
12 Feb 2021, 09:03
Update my payments and do not deduct double this month.
I have paid R3000 using my relatives account via eft in October last year. Even this date am still receiving messages that my account is in arrears. I emailed proof of payment in November and also went to Toyota branch in January this year of which I spoke to a consultant telephonically and I also emailed her the proof of payment. No feed back but messages that am owing.
Helpful (0)
Replies (2)0
Replies (2)
Toyota Financial Services (TFS)'s replyOfficial
12 Feb 2021, 10:07Dear Lerato M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Toyota Financial Services
Service Resolution
Toyota Financial Services
Toyota Financial Services (TFS)'s reply12 Feb 2021, 10:07
Official
Dear Lerato M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Toyota Financial Services
Service Resolution
Toyota Financial Services
LM
Lerato M's updateReviewer Update
16 Feb 2021, 03:37Thank you. I hope you will really investigate this time. I saw that you didn't deduct double.
I am hoping for a positive resolution and response. Thanks in advance
I am hoping for a positive resolution and response. Thanks in advance
LM
Lerato M's update16 Feb 2021, 03:37
Reviewer Update
Thank you. I hope you will really investigate this time. I saw that you didn't deduct double.
I am hoping for a positive resolution and response. Thanks in advance
I am hoping for a positive resolution and response. Thanks in advance