KM
Khayakazi M

1 reviews | Active since Nov 2021

21 Aug 2023, 12:59

Unprofessional

Good Morning,

My mom just switched to nedbank, what a horrible experience, she is at the branch in Umthatha as we speak, she had to take a day off at work to sort out her banking that was opened by inexperienced personnel, what a waste of time, if this matter is not resolved urgently she is finding other bank institution with competent personel. Her contact number ***.

Regards

0
Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply21 Aug 2023, 19:18
Official
Dear Khayak M 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, 
Service Resolution