Unjustified Debit After Account Settlement

I am extremely disappointed with Toyota Financial Services. Despite trading in my vehicle and the dealership confirming that my account was settled in full, Toyota Financing still proceeded to deduct a monthly installment from my bank account.

This is completely unacceptable. The account was closed, the vehicle was handed over, and the settlement was processed — yet I am now out of pocket due to a debit that should never have occurred.

To make matters worse, there has been no proactive communication or effort to resolve the issue. I am expected to chase down a refund for money that should never have been taken in the first place.

This kind of negligence and disregard for customer trust is appalling. I demand an immediate refund and a formal explanation. If this is not resolved promptly, I will escalate the matter further and ensure others are made aware of this ********* practice.