NM
NOMIKISO M

1 reviews | Active since Mar 2021

23 Apr 2021, 13:50

Unhappy

I bout a used car and they have been deducting my money for warranty,now that my car is broken they have to fix now their excuse is they cannot help me because the previous owner missed 5 services how can that affect me,what about my money,let alone that they did even mentioned that when they sell a car to me now must I suffer because of previous owner this car never miss even one service while in my hands

0
Replies (2)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply23 Apr 2021, 15:08
Official
Dear Nomikiso M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter. 

Regards, 
Service Resolution - TFS
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply23 Apr 2021, 15:11
Official
Dear Nomikiso M

Your reference number is CRSCC517. Should you require further assistance, please e-mail *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Trifena Da Silva
Tel: ***
E-mail: ***