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TJ E
1 reviews | Active since Feb 2010
05 Dec 2023, 06:12
Unauthorised change of payment arrangement
I just received an email that informed me of ammendments made to my payment arrangement. In the email it says that i have agreed to the changes, but no one has made any contact with me what so ever. I have to approved nor agreed to any payment amendments. This new agreement is not acceptable as they have changed my payment date to a day of the month before my salary is paid. this is unacceptable and will be reporting a case of ***** !!
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Replies (1)Toyota Financial Services (TFS)'s replyOfficial
05 Dec 2023, 07:47Dear TJ E
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Toyota Financial Services (TFS)'s reply05 Dec 2023, 07:47
Official
Dear TJ E
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
