DS
Dale S

1 reviews | Active since Mar 2009

07 Sept 2021, 06:55

Try take OWNERSHIP of your PAID-UP car and see how difficult it is

Have been trying since 20th June 2021 to obtain my NATIS documents from Wesbank - AUTOMATIC REPLY - blaming COVID-19 for their pathetic service delivery. We have been under lockdown for nearly 18 months and Wesbank has not learnt how to deal with managing the business during this period?

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply07 Sept 2021, 08:10
Official
Dear Dale Shepherd,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Toyota Financial Service Resolution