Toyota’s Bad Service

I app**** for Covid19 relief payment from Toyota Financial Services and it was approved. The 1st month they did not debit but to my surprise the following month they tried to debit. The debit order bounced because I had insufficient funds.

I called them to ask how it’s happening and they said it’s a mistake from their side and they made me sign for another addendum. I’m surprised now that on my credit record I have an amount overdue of double my installment.

I called them again today and I have been tossed around consultants with very little help.