EO
Elizabeth O

1 reviews | Active since Apr 2013

24 Apr 2020, 11:08

Toyota Financial Services worst service ever

Worst service and support ever. I sent 2 mails requesting a payment holiday, since my husband's business had to close for lock down. I received 2 automated responses that it was received but nothing further. You cannot get a hold of them on the telephone lines. Terrible!!!

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply24 Apr 2020, 11:24
Official
Dear Elizabeth,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Toyota Financial Services Resolution