1 reviews | Active since Apr 2015
TOYOTA FINANCIAL SERVICES THREATENS CUSTOMERS
I FEAR FOR MY LIFE AND MY MONEY-I JUST RECEIVED A CALL FROM TOYOTA FINANCIAL SERVICES-IT STARTED WITH LAMEEZ THE **** I SPOKE TO, SHE SAID THAT SHE HAD CALLED TO ENQUIRE REGARDING MY CAR THAT I BOUGHT IN 2014-AND IF I HAVE INSURANCE WHICH I TOLD HER THAT I DO WITH OACKHURST, SHE SAYS THAT I SHOULD SEND THEM PROOF OF THIS, IF THIS WAS NOT SENT THEY HAVE ACCESS TO MY ACCOUNT AND THEY WILL TAKE MY MONEY, I WILL AUTOMATICALLY BE PAYING FOR AN EXTRA INSURANCE WHICH I DONT HAVE MONEY FOR-I ASKED HER HOW IS THAT POSSIBLE WITHOUT MY CONSENT AND THEY SHOULD CALL MY INSURANCE AND GET THIS PROOF, SHE SAID THAT THIS WILL BE DONE AS SHE WAS TELLING ME AND THEY ARE ALLOWED TO DO THIS FROM NCA-AT THIS POINT I COULDVE BEEN HELD AT GUNPOINT BY HER AND I HAVE TO WAIT FOR MY MONEY TO BE TAKEN FROM ME AND I CANT DO ANYTHING ABOUT IT. I WILL TAKE THIS UP FURTHER-TOYOTA FINANCIAL SERVICES IS GOING TO ROB ME OF MY CENTS AND I HAVE NO RIGHTS NOW. PLEASE BE AWARE OF THESE VULTURES-WE ARE ALL EXPERIENCING THE RECESSION SUCH A BIG COMPANY TO STOOP SO LOW AS TO ROB CLIENTS FOR THEIR OWN BENEFIT IS WRONG-I WAS THREATENED THAT MY MONEY WILL BE TAKEN BY TOYOTA FINANCIAL SERVICES
Thank you for raising your concerns and affording us the opportunity to clarify the purpose of this initiative.
Toyota Financial Services in conjunction with Hollard and Direct Axis, embarked on a large scale initiative to request confirmation from our customers that the financed vehicles are still comprehensively insured as a number of customers cancelled their comprehensive cover.
The terms and conditions signed by all customers include the subject of insurance and basically outlines the fact that the vehicle under finance must be comprehensively insured at all times throughout the contract period and that the Bank can request confirmation of this insurance at any time. It also indicates that the customer would have 30 days in which to confirm this cover. By signing the terms and conditions, customers agree that Toyota Financial Services is entitled to arrange insurance cover as deemed necessary to protect their financial interests.
Your insurance details have been confirmed and no additional policy will be loaded. We were unable to make telephonic contact with you to confirm.
We trust you find the above in order
Kind regards,
Toyota Financial Services
Thank you for raising your concerns and affording us the opportunity to clarify the purpose of this initiative.
Toyota Financial Services in conjunction with Hollard and Direct Axis, embarked on a large scale initiative to request confirmation from our customers that the financed vehicles are still comprehensively insured as a number of customers cancelled their comprehensive cover.
The terms and conditions signed by all customers include the subject of insurance and basically outlines the fact that the vehicle under finance must be comprehensively insured at all times throughout the contract period and that the Bank can request confirmation of this insurance at any time. It also indicates that the customer would have 30 days in which to confirm this cover. By signing the terms and conditions, customers agree that Toyota Financial Services is entitled to arrange insurance cover as deemed necessary to protect their financial interests.
Your insurance details have been confirmed and no additional policy will be loaded. We were unable to make telephonic contact with you to confirm.
We trust you find the above in order
Kind regards,
Toyota Financial Services