Toyota Financial Services cannot manage

I fell into a financial situation about months ago, foreseeing that I may be facing certain challenge I made contact with Toyota Financial services for payment arrangements so that I do not fall behind on my two car payments. The arrangement was accepted and for three months I paid half od my payments due as arranged.<br> <br> Toyota Financial Service kept on phoning me every month to \enquire\" when I was going to pay the outstanding balance, every month I had to remind them that we had an arrangement. I asked them how is it possible that I have to remind the very same company that I have arrangements with every month that I have arrangements with them? Their answer was that it is my duty, their system does not facilitate or note this process?? Really? 2016, really? <br> <br> Anyhow, at the end of the three month period I stuck to the arrangement and requested them to reinstate the debit orders as normal, this only happened halfway, as the one debit order was rectified and the other one did not go-off for a while.I deposited a full payment just in case. I requested them to mail me the differences due so that I can catch-up with the outstanding balance which never happened.<br> <br> Now they want to argue"