RS
Riana S

1 reviews | Active since Mar 2017

11 Jan 2020, 14:16

Toyota Finance Services - Identity Theft

Dearest Toyota Financial Services (TFS). I Richard Steenkamp would like to thank you for completely ruining my financial life. It would appear that I have financed a vechicle with TFS to the amount off R605 000.00 as per Transunion... I love the way you do credit checks and how you did fingerprint Identification to verify my identity. I thank you from the bottom of my heart for *****ing up my credit record as per Transunion and ruining my life defeating any changes that I could make any further debt. I am however proud to say that you have managed to verify and to security check massive amounts off debt on my salary witch would never qualify for above debt. You have also verified and security checked my address as per Transunion records witch is incorrect; as I have lived at the same residential address for 20 years. According to Transunion records I have 3 different residential addresses all verified and on my personal record. Thank you TFS we so look forward to you *****ing up our future. Your sincerely Richard Steenkamp.

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply13 Jan 2020, 09:21
Official
Dear Riana,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

Toyota Financial Services