NM
Nani M
1 reviews | Active since Jun 2017
07 Oct 2025, 03:43
Toyota Finance return my money
Unjustified Debit After Account Settlement I am extremely disappointed with Toyota Financial Services. Despite trading in my vehicle and the dealership confirming that my account was settled in full, Toyota Financing still proceeded to deduct a monthly installment from my bank account.
This is completely unacceptable. The account was closed, the vehicle was handed over, and the settlement was processed — yet I am now out of pocket due to a debit that should never have been deducted
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Replies (2)
Toyota Financial Services (TFS)'s replyOfficial
07 Oct 2025, 07:31Dear Nani M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Toyota Financial Services (TFS)'s reply07 Oct 2025, 07:31
Official
Dear Nani M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
NM
Nani M's updateReviewer Update
11 Oct 2025, 12:23Refund processed and paid. Thank you
NM
Nani M's update11 Oct 2025, 12:23
Reviewer Update
Refund processed and paid. Thank you