MW
Madeleine W
1 reviews | Active since Mar 2012
09 Nov 2021, 06:45
TOYOTA FINANCE - REFUND PENDING
A payment was taken from my account on 25/10/2021 but did not reflect in time before I sold my vehicle. I have written numerous requests to Toyota Finance for the refund and each time I get a response that my documents are being processed. I NEED A REFUND - NOT DOCUMENTATION
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Toyota Financial Services (TFS)'s replyOfficial
09 Nov 2021, 08:23Dear Madeleine W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
TFS Service Resolution
Toyota Financial Services (TFS)'s reply09 Nov 2021, 08:23
Official
Dear Madeleine W
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
TFS Service Resolution