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emalahleniauto E

1 reviews | Active since Jul 2016

08 Feb 2021, 16:41

To suspend arrears until the economy is back to normal

I have an with the above mentioned institution. I have financed a Toyota Avanza in November 2018. I'm using the vehicle for business of Metered Taxi and transportation of school children. Due to the current condition the lockdown caused by the covid-19 I am falling behind with payments.

Currently I have arrears for R 8000 and installment for the this month. Initially it was arrears for R 22 000 and I pushed it down to where it is now. Actually the vehicle account has been listed for repossession. Apparently it is not negotiable either I pay for or the car gets repossessed. My wish is to be given a chance and hang the arrears up until the economy is conducive for business again because if I loose the vehicle to repossession there won't be food on my table again.

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply09 Feb 2021, 08:12
Official
Dear Jacob M,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
TFS Service Resolution