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nerisha D
1 reviews | Active since Jun 2015
26 Feb 2025, 12:23
Theft under false pretences
I received an email stating proof of insurance for my vehicle to which i did send. Then when i call in the lady states not enough info if i dont send more information they will tney add there own insurance. Is this not theft under false pretences. I never missed a single payment. So upset. Guess i should of went to another car dealership.. Warning to all Toyota owners not sure if this is legal.
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Replies (2)
Toyota Financial Services (TFS)'s replyOfficial
26 Feb 2025, 12:38Dear nerisha debidin,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
Toyota Financial Services (TFS)'s reply26 Feb 2025, 12:38
Official
Dear nerisha debidin,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
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nerisha D's updateReviewer Update
26 Feb 2025, 12:49An she also said no one can call me back sounds a bit fishy. When i asked for the manager she cut the call cause i was now irate as she told me they not allowed to call out
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nerisha D's update26 Feb 2025, 12:49
Reviewer Update
An she also said no one can call me back sounds a bit fishy. When i asked for the manager she cut the call cause i was now irate as she told me they not allowed to call out