SK
Shaaira K
1 reviews | Active since Jul 2014
04 Sept 2024, 18:30
TFS WORST CUSTOMER SERVICE EVER !!!!!
After making a lump sum payment on the 27th of August I wanted to get it refunded and I requested this refund on the 30th of August. Subsequently I was told this will be refunded in 3 working days which was today. I'm in the process of selling my vehicle and now I can't get the correct special settlement to conclude. I'm now told this will be refunded by Friday!!!!!!!
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Toyota Financial Services (TFS)'s replyOfficial
05 Sept 2024, 07:42Dear Shaaira Khan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
Toyota Financial Services (TFS)'s reply05 Sept 2024, 07:42
Official
Dear Shaaira Khan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution