PO
Philip O
1 reviews | Active since Sept 2015
05 Dec 2022, 16:57
TFS Settlement Natis Docs
GROSS INCOMPETENCE !! Gave 3 months notice in order not be penalized. After 2 months decided to continue with Settlement in order to obtain docs and conduct registration prior to festive season. Had to pay TFS to do Change of Ownership ??? Still awaiting Natis docs to be courier. No reply from email send wrt bad communication and service. TFS obviously do not need my business
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Toyota Financial Services (TFS)'s replyOfficial
06 Dec 2022, 07:18Dear Philip O
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Toyota Financial Services (TFS)'s reply06 Dec 2022, 07:18
Official
Dear Philip O
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution