JD
JO-ANNE DREYER
1 reviews | Active since Mar 2013
04 Jul 2022, 11:40
TFS is always Sneaky they did it in COVID and they are doing it again
What a big mess. COVID RELIEF STILL BITING ME IN THE ASS, I was given COVID RELIEF in 2020 due to me being unemployed. What a mess to get that sorted out. I now had the debt restructured so in essence it means the entire amount outstanding is restructured. not with TFS they re structure that amount excluding the COVID Payment and expect me to pay an Installment of almost double, I already had one payment under the restructured debt and they sneak that amount in under other expenses on the last page. How sad TFS. This is totally pathetic
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Replies (1)Toyota Financial Services (TFS)'s replyOfficial
04 Jul 2022, 12:17Dear Jo-anne D
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Toyota Financial Services (TFS)'s reply04 Jul 2022, 12:17
Official
Dear Jo-anne D
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
