TM
Tiyiselani M
1 reviews | Active since Mar 2023
05 May 2025, 11:37
Take a break
This is *******, your terms and conditions says""19 Take-a-Break 19.1 If you have elected the Take-a-Break repayment plan, then you acknowledge that: 19.1.1 You may only enjoy this benefit 12 (twelve) months after the commencement date of this Agreement; and 19.1.2 Upon signing this Agreement, you must elect the month in which you want to Take-a-Break and this month will remain constant for the duration of the Agreement. "Which i was not given this option by their consultant when signing this contract and how do i foresee the future if they really care about their customers. I have been paying without defaults since 2021 to date. This is the disgrace.
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Replies (1)Toyota Financial Services (TFS)'s replyOfficial
05 May 2025, 13:28Dear Tiyiselani M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota financial Services Resolution
Toyota Financial Services (TFS)'s reply05 May 2025, 13:28
Official
Dear Tiyiselani M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota financial Services Resolution
