AP
Arvindbhai P
1 reviews | Active since Jun 2012
27 Mar 2024, 12:55
Still Holding registration docs after 12 years of completing payment!
I had purchased a Toyota Quantum in 2007, and it was fully paid up in 2012. TFS has since not released my registration documents since 2012 and refuses to do. Ther person apparently handling my account, MOHAU RATONE, does not anwser calls, nor does he reply to e-mails!!! Please return my documents that rightfully belong to me!!!!!!
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Toyota Financial Services (TFS)'s replyOfficial
27 Mar 2024, 13:16Dear Arvindbhai Parbhoo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Toyota Financial Services (TFS)'s reply27 Mar 2024, 13:16
Official
Dear Arvindbhai Parbhoo
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution