RS
Richard S
1 reviews | Active since Jun 2013
17 Jul 2015, 15:58
Service/ arrogance
Unwilling and unable to help
Helpful (0)
Replies (1)0
Replies (1)
Toyota Financial Services (TFS)'s replyOfficial
21 Jul 2015, 13:51Hello dizzyrascal,
Thank you for bringing your concerns to our attention and affording us the opportunity to address your concerns.
As a service driven organisation, Toyota Financial Services (TFS) goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when our actions have caused you to question the Bank's integrity for which we humbly apologise.
Direct contact has been made, with your observations communicated to the relevant manager for appropriate intervention.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
Toyota Financial Service
Thank you for bringing your concerns to our attention and affording us the opportunity to address your concerns.
As a service driven organisation, Toyota Financial Services (TFS) goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when our actions have caused you to question the Bank's integrity for which we humbly apologise.
Direct contact has been made, with your observations communicated to the relevant manager for appropriate intervention.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
Toyota Financial Service
Toyota Financial Services (TFS)'s reply21 Jul 2015, 13:51
Official
Hello dizzyrascal,
Thank you for bringing your concerns to our attention and affording us the opportunity to address your concerns.
As a service driven organisation, Toyota Financial Services (TFS) goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when our actions have caused you to question the Bank's integrity for which we humbly apologise.
Direct contact has been made, with your observations communicated to the relevant manager for appropriate intervention.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
Toyota Financial Service
Thank you for bringing your concerns to our attention and affording us the opportunity to address your concerns.
As a service driven organisation, Toyota Financial Services (TFS) goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when our actions have caused you to question the Bank's integrity for which we humbly apologise.
Direct contact has been made, with your observations communicated to the relevant manager for appropriate intervention.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
Toyota Financial Service