NK
Nadine K
1 reviews | Active since Jun 2024
04 Jun 2024, 17:57
Poor Service from Toyota Finance
Response from Toyota Financial Services non existent.
My vehicle term came to an end. The last installment was due however the installment is more than the capital balance outstanding. I have been following up since the 11th of May 2024 - without any response or call. Should you phone the call center the agent is inexperience, rude and can't assist. Poor service Toyota Finance.
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Toyota Financial Services (TFS)'s replyOfficial
05 Jun 2024, 07:25Dear Nadine Kriel,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
Toyota Financial Services (TFS)'s reply05 Jun 2024, 07:25
Official
Dear Nadine Kriel,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Service Resolution