SG
Samuel G
1 reviews | Active since Jul 2011
29 Sept 2020, 13:07
Poor Service - Faded NATIS Certificate
I finished paying my account, I requested the NATIS to change ownership. I was sent a NATIS certificate that NO ONE CAN READ. I decided to try my luck with the Licencing Department, I was turned back, they can't read the paper that has faded.
Try calling their customer care - *** - I lost a lot of money on airtime. I did not manage to speak to a Consultant about this issue.
What must I do now?
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Replies (1)0
Replies (1)
Toyota Financial Services (TFS)'s replyOfficial
29 Sept 2020, 13:28Dear Samuel,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s reply29 Sept 2020, 13:28
Official
Dear Samuel,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services Resolution