JM
Julius M

1 reviews | Active since Sept 2016

20 Sept 2016, 00:16

Poor Service at Toyota Financial Services

<p> I'm very disappointed that Toyota Financial Services has failed to send a request to the credit bureaus of update my credit profile showing that i have settled the account in full. I settled the account on the 10 August 2016 (more than a month ago). I recently visited my credit profile only to discover that it has not been updated, it still shows that I have not paid the account for over 150 days. </p> <p>I need Toyota Financial to send a request to the credit bureaus to update my credit status confirming that the account is paid up and closed.</p>

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply21 Sept 2016, 15:07
Official

Good day

Thank you for sharing your experience with us. Our bad debt management have communicated with you in respect of the account and has confirmed that a request has been sent to update your credit profile. We sincerely apologise for the inconvenience caused.

We will remain in contact with you until this is completed.

Kind regards

WesBank