FM
Fayaaz M
1 reviews | Active since Feb 2022
22 May 2023, 14:00
Pathic service levels TFS
My account had been settled in full on the 17/05/23. Proof of settlement had been emailed to TFS on the 20/05/23. On the 22/05/23 TFS have no clue as to why the funds are not reflecting on there system. An employee even stated that they are not a corperate bank. They even ackhowledged that all the payment details and reference numbers are correct. Please do not use TFS when financing your vehicle rather use Absa , Nedbank or Fnb.
Helpful (0)
Replies (2)0
Replies (2)
Toyota Financial Services (TFS)'s replyOfficial
22 May 2023, 14:46Dear Fayaaz Mohamed
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s reply22 May 2023, 14:46
Official
Dear Fayaaz Mohamed
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s replyOfficial
22 May 2023, 14:52Dear Fayaaz Mohamed
Your reference number is CRSDE0DB. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Braiden Govender
***
Your reference number is CRSDE0DB. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Braiden Govender
***
Toyota Financial Services (TFS)'s reply22 May 2023, 14:52
Official
Dear Fayaaz Mohamed
Your reference number is CRSDE0DB. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Braiden Govender
***
Your reference number is CRSDE0DB. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Braiden Govender
***