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Busisiwe B

1 reviews | Active since Nov 2019

14 Nov 2020, 16:30

Paphetic services

Pathetic service l, ve been communicating with them since 2017 regarding claim to date no clue. Yesterday on 13 November 2020 asked to phone but person dealing with the issue has never did his homework, he asked me to hold for 15 minutes and never came back to me till now and I don't know why he asked me to phone with no clue of the claim.

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply16 Nov 2020, 11:02
Official
Dear Busisiwe B,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Toyota Finance Service Resolution