BT
Brendan T
1 reviews | Active since Nov 2012
26 Nov 2020, 16:03
Paid up documents not received when account was settled.
Paid off my vehicle got the documents in the mail, went to do the change of ownership only to find out after 5 hours in a queue that there was a letter missing. Disgusting client service
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Toyota Financial Services (TFS)'s replyOfficial
27 Nov 2020, 07:35Dear Brendan T
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Toyota Financial Services
Toyota Financial Services
Toyota Financial Services (TFS)'s reply27 Nov 2020, 07:35
Official
Dear Brendan T
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
Toyota Financial Services
Toyota Financial Services