PN
Phinah N

1 reviews | Active since Aug 2013

09 Apr 2015, 09:31

NO RESPOND

I've been trying to call Toyota Financial services since 1ST MARCH for return the Car . I've sent emails to them several times - then get a generic email response saying \allow a period of 24-48 hours for a response"- yet I've not received any feedback. I have lost my job and i cant afford to pay installment <br> <br> I then call and i am given *** number to call "

0
Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply10 Apr 2015, 10:16
Official
Hello Phinah Nana,

Thank you for your concerns highlighted. We apologise sincerely for the inconvenience caused and regret that there was no immediate action to your matter. We have since contacted you to discuss the complaint further as well as the process to be followed in order to return the vehicle voluntarily.

We empathise with the unfortunate change to your personal circumstance and wish you success in your future endeavours.

Yours faithfully,
Toyota Financial Services