BT
Brendan T
1 reviews | Active since Nov 2012
30 Nov 2020, 11:58
No resolution was made after a stuff up on Toyotas part!
No resolution was made to right the wrongs done by the servicing team neglecting to send me the correct documentation to do the change of ownership.
A 'sincere apology' would be for Toyota to now handle the change of ownership or pay to use a queueing service so i don't waste another 5 hours of my time because of their error.
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Toyota Financial Services (TFS)'s replyOfficial
30 Nov 2020, 15:18Dear Brendan T
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Toyota Financial Services (TFS)'s reply30 Nov 2020, 15:18
Official
Dear Brendan T
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution