DR
Diana R
1 reviews | Active since Oct 2013
28 Apr 2020, 11:48
No customer service at all!
Emails are ignored and I have been on hold for over 30 minutes... appalling service! One way to avoid bad customer service is not to provide any at all!
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Replies (1)
Toyota Financial Services (TFS)'s replyOfficial
28 Apr 2020, 16:03Dear Diana R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
TFS Service Resolution
Toyota Financial Services (TFS)'s reply28 Apr 2020, 16:03
Official
Dear Diana R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
TFS Service Resolution