bB
brett B

1 reviews | Active since Jul 2016

29 May 2020, 12:38

No covid relief from Toyota Financial services

I have mailed Toyota Financial Services regarding payment relief. I receive an automated reply. I try to phone them , but you cant get through. They have now taken 2 months car payments off my bank account. This after sending all the necessary documentation through to them. I am frustrated as no one gets back to you.

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Replies (1)
Toyota Financial Services (TFS)
Toyota Financial Services (TFS)'s reply29 May 2020, 19:01
Official
Dear Brett S

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Service Resolution