RS
Romanthat S
1 reviews | Active since Feb 2012
20 Apr 2020, 18:55
No assistance or feedback recieved in request for a payment holiday
My attempts to request for a payment holiday have all been futile. I have tried calling the call center only to be on hold for over 30 minutes at a time. Sent e-mails to *** and *** and no feedback received to date. In my attempt to follow up today I received an error "mailbox full".
Helpful (0)
Replies (1)0
Replies (1)
Toyota Financial Services (TFS)'s replyOfficial
21 Apr 2020, 08:23Dear Romanthat S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
TFS Service Resolution
Toyota Financial Services (TFS)'s reply21 Apr 2020, 08:23
Official
Dear Romanthat S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
TFS Service Resolution