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Pheto M
1 reviews | Active since Jul 2015
31 Dec 2021, 14:32
Mr Petrus
I have Paid up the car and received a paid-up letter. After I requested NATIS documents was advised to make payment so that they help , me with changes and will send them already changed payment was made and till today I haven't received any update from them on the progress of the documents and when will they be sent. As a client I need to be updated what is the delay all about
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Toyota Financial Services (TFS)'s replyOfficial
31 Dec 2021, 15:03Dear Pheto petrus M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s reply31 Dec 2021, 15:03
Official
Dear Pheto petrus M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution