1 reviews | Active since Aug 2014
Last straw
<p>I have been emailing everyday of the week so far. </p> <p> </p> <p>I have called twice today. </p> <p> </p> <p>I am literally, so ****ing ****ed oof I co9uld spit fire. I need to JUST CHANGE MY DEBIT ORDER BANKING DETAILS!</p> <p> </p> <p>I phone, give my ******* email and get told someone will mail me back with a form I must fill in with my new banking details, and IT JUST DOESNT HAPPEN. </p> <p> </p> <p>Can someone please just help me!!!!!!!!!!!!!!!!!!!!!!!!1</p>
Thank you for your concerns highlighted. We were unable to reach you telephonically and have sent you an e-mail regarding the matter. Please respond to our voice messages or our e-mail and allow us the opportunity to assist you.
Kind regards
Toyota Financial Services
Thank you for your concerns highlighted. We were unable to reach you telephonically and have sent you an e-mail regarding the matter. Please respond to our voice messages or our e-mail and allow us the opportunity to assist you.
Kind regards
Toyota Financial Services
Yes Ive seen your email. But that doesnt solve anything! I want to know - why didnt you reply to my 3 emails? Helped me when I called twice to your pathetic call centre?
Why must your customers resort to public slandering before you help? Whats going on over there???
I want an answer. Its disgusting!
Yes Ive seen your email. But that doesnt solve anything! I want to know - why didnt you reply to my 3 emails? Helped me when I called twice to your pathetic call centre?
Why must your customers resort to public slandering before you help? Whats going on over there???
I want an answer. Its disgusting!
Before coming to hellopeter, I was ignored for a WEEK! Sent emails every day. Every, single day. But as soon as its a nasty post on fb or hellopeter, you guys are quick to jump and act like you care about customers.
Had you just done your job the previous 5 times it wouldnt have come to this. And looking at other hello peter reviews Im not the only one. By far not.
Instead of trying to put out fires last minute, why dont you actually jus HELP CLIENTS when they call/email? I genuinely want an answer as to why you didnt get back to me when I reached out 5 TIMES.
Before coming to hellopeter, I was ignored for a WEEK! Sent emails every day. Every, single day. But as soon as its a nasty post on fb or hellopeter, you guys are quick to jump and act like you care about customers.
Had you just done your job the previous 5 times it wouldnt have come to this. And looking at other hello peter reviews Im not the only one. By far not.
Instead of trying to put out fires last minute, why dont you actually jus HELP CLIENTS when they call/email? I genuinely want an answer as to why you didnt get back to me when I reached out 5 TIMES.
I emailed every day, for three days in a row on the 10th, 11th and 12th. Go. Check. I then called in TWICE on th 13th, once around 10 AM and again around 2 PM. Go. Check. 5 TIMES I approached you for support. Your lame copy paste answer isnt going to cut it for me, SORRY. If the debit order bounces, Ive got all the info to back up my side. That will be sure to catch a managers attention as to whats been going on in your so called "support centre"
I emailed every day, for three days in a row on the 10th, 11th and 12th. Go. Check. I then called in TWICE on th 13th, once around 10 AM and again around 2 PM. Go. Check. 5 TIMES I approached you for support. Your lame copy paste answer isnt going to cut it for me, SORRY. If the debit order bounces, Ive got all the info to back up my side. That will be sure to catch a managers attention as to whats been going on in your so called "support centre"
In addition to our response above, our customer service department has been in contact with you and your debit order date has been updated accordingly. Once again we apologise for any inconvenience this might have caused.
We trust that this is in order and assure you of our best intentions at all times.
Yours faithfully,
Toyota Financial Services
In addition to our response above, our customer service department has been in contact with you and your debit order date has been updated accordingly. Once again we apologise for any inconvenience this might have caused.
We trust that this is in order and assure you of our best intentions at all times.
Yours faithfully,
Toyota Financial Services