sS
shadowangel S
1 reviews | Active since Jun 2017
19 Nov 2022, 11:08
*********** staff
Called 7 Nov to change debit order to 25th of the month. It was never actioned. 15th called again. Informed a consultant would call me to arrange, no one called. 17th called and was informed too late to change debit order.
And
I NEVER agreed for December debit order to be taken off early on the 15th!!! It shall go off on the 25th as requested.
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Toyota Financial Services (TFS)'s replyOfficial
21 Nov 2022, 07:48Dear Joy S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s reply21 Nov 2022, 07:48
Official
Dear Joy S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution