sS
shadowangel S
1 reviews | Active since Jun 2017
23 Dec 2023, 08:12
Incompetence and Unprofessional
It was agreed no early payment will be arranged. Email confirmation of opting out of early payment was received. Why then, has an early payment been deducted ?! Complete unprofessional and disregard for what was already arranged.
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Replies (1)
Toyota Financial Services (TFS)'s replyOfficial
27 Dec 2023, 08:27Dear Joy S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
Toyota Financial Services (TFS)'s reply27 Dec 2023, 08:27
Official
Dear Joy S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution