TG
Thelma G
1 reviews | Active since Jun 2018
21 Apr 2020, 13:40
Frustrated customers
I'm very frustrated right now I cant get hold of these people they put you on hold for an hour still after that you are unable to speak to them you are not only losing airtime with these people you lose time as much as I'm stressed by covid 19 the stress that these people are putting me through is unbelievable
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Toyota Financial Services (TFS)'s replyOfficial
21 Apr 2020, 14:50Dear Thelma Genyane
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Toyota Financial Services (TFS)'s reply21 Apr 2020, 14:50
Official
Dear Thelma Genyane
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution