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sibongile.ndhlovu sibongile.ndhlovu
1 reviews | Active since Jul 2016
24 Apr 2020, 14:53
False Adverti*****t of Covid-19 Assistance. SHAME ON YOU
Extremely poor service. Toyota are falsy advertising the Covid-19 assistance. I sent them a request in early April, and I see they have not action'd my request and the debit order is scheduled to go through. All I have is Reference ***.
That is so unfair for customers and you guys. Why falsely advertise something when you know you do not intend to help us? I am not getting my full salary this month and send the necessary supporting documents like 4 times. VERY POOR SERVICE
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Toyota Financial Services (TFS)'s replyOfficial
24 Apr 2020, 17:12Dear Sibongile,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services
Toyota Financial Services (TFS)'s reply24 Apr 2020, 17:12
Official
Dear Sibongile,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services